Each offering has a place where it happens. Most happen at your business, but mobile businesses go to the client, and coaches and tutors often work online. The setting changes what clients are asked when they book and what your team sees on the booking.
Choosing the place
Open the offering, go to Details and pick Where it happens in the Service details card:
- At your business: clients come to you.
- At the client's address: you or your team travel to the client. Only available for one-on-one appointments.
- Online: each booking gets a video call link. See Google Meet links for online services.
Offerings at the client's address
Clients add their Street address when they book. If you use service areas, they first choose their suburb, and Booklink checks that you cover it.
The address shows on the booking and on the client's page with a Directions link, and your own booking notification emails have a Directions button. The client's latest address is saved on their client record, so you can see it when you book them in yourself.
An offering at the client's address cannot be booked together with other offerings in one booking; clients are asked to book them separately.