Team Members

Setting commission rates

Give a team member a default commission rate, as a percentage or a fixed amount, with different rates for specific services.

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If your team earns commission, set each person's rate on their profile. Booklink then works out what they earn from every booking they deliver, and you see the totals and mark them paid on the Commissions report.

Setting a rate

  1. 1

    Open the team member

    Go to Team & hours in the sidebar, open the team member and choose Commission in the menu on the left of the page.
  2. 2

    Switch it on

    Turn on Pay commission to this member. While it is off, no commission is calculated for them.
  3. 3

    Choose the default rate

    Under Default type, choose Percentage and enter the Percent (0 to 100), or Fixed amount and enter the Amount (R). A percentage is taken of what the client pays for the booking, after any sale or coupon. A fixed amount is paid per service on each booking.
  4. 4

    Add service overrides if needed

    Under Per-service overrides, click Add override, choose a Service and give it its own type and rate. You can only add overrides for services the team member delivers.
  5. 5

    Save

    Save with the bar at the bottom of the page.

Which rate applies

A service override wins over the team member's default rate. With neither, the booking earns no commission. Each booking keeps the rate that applied when it was made, so a new rate only counts for bookings made from then on.

Who can change rates

Anyone with the Commissions permission can see a team member's rates. Changing them needs Manage for both Team and Commissions. See Team permissions.

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