Team Members

Managing your team

An overview of the team members list — adding, activating, deactivating, and ordering your team.

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The Team Members page lets you manage all the people in your business who provide services to clients. Each team member has their own profile, availability schedule, and set of assigned services. Clients can choose which team member they'd like to book with when making an appointment.

The team members list showing multiple team member cards with name, title, and active status
The Team Members list shows all staff with their status and assigned services.
The team member detail page showing profile information, availability summary, and assigned services
Click any team member to open their detail page.

The team list

Each team member card shows:

  • Name and title — Their display name and job title (shown to clients)
  • Active toggle — Whether this team member is currently available for booking
  • Sort order — The position in which they appear on the booking page
  • Assigned services — A summary of which services they offer

Click on a team member's name to open their detail page and manage their profile, availability, and service assignments.

Active and inactive team members

An active team member is visible on your booking page. Clients can select them when booking a service. An inactive team member is hidden from the booking page — no new bookings can be made with them — but their profile and history are preserved.

Set a team member to inactive if they are on extended leave, have left the business, or if you want to temporarily remove them from the booking flow without deleting their record.

Sort order

The sort order field controls the sequence in which team members appear on your public booking page. Lower numbers appear first. For example, to display Naledi first followed by Thandi, set Naledi's sort order to 1 and Thandi's to 2.

Use sort order to highlight senior staff

If you have a lead stylist or senior technician you want clients to see first, give them a sort order of 1. Junior or supporting staff can have higher numbers.

Availability and calendar at a glance

Each team member card and detail page shows a quick summary of their weekly availability and the status of any connected Google Calendar. Use this to check whether a team member's schedule is configured and whether their calendar integration is still active.

Team member card summarising the weekly availability hours
A compact availability summary is shown for each team member.
Team member card showing the Google Calendar connection status badge
The Google Calendar connection status is visible on each team member.

Plan limits on team members

The free plan caps the number of team members you can add. Once you reach the limit, the Add team member button is replaced with an upgrade prompt. Upgrade to a paid plan to add additional team members.

Team members page showing the free plan limit notice with an upgrade prompt
When you hit the free plan team member limit, Booklink shows an upgrade prompt.

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