If you pay your team commission, Booklink works out what each person earned from the bookings they delivered, using the rates on their profile. The Commissions tab shows what is owed for any period, and when you pay someone you mark it as paid, which builds a payout history.
How commission is worked out
- Commission is calculated on what the client pays for the booking: the price after any sale and coupon. Whether the client has actually paid yet is not checked.
- Each booking keeps the rate that applied when it was made. Changing a rate only affects bookings made afterwards. Moving a booking to another team member, or changing its services, works it out again.
- A booking counts towards commission once it is confirmed and has finished. Pending and cancelled bookings do not count.
- Bookings made before a team member had a rate earn no commission.
Set rates on each team member's profile. See Setting commission rates.
The Commissions tab
Go to Reports and open Commissions. Choose This month, Last month, Last 30 days or your own From date and To date. The cards show the Total base (the booking value commission was worked out on), the Total commission and how much is still Unpaid, with what has already been paid out.
The table lists each team member with their Bookings, Base, Commission and Unpaid amount. Click a team member to see each booking, with its date, client, services, base, commission and a Paid or Unpaid badge.
Marking commission as paid
- 1
Choose the period
Pick the range you are paying for, for example Last month. - 2
Mark one person or everyone
Open a team member and click Mark as paid, or click Mark all as paid at the top to pay everyone with an unpaid amount. - 3
Add a note and confirm
The window shows the amount and the number of bookings it covers. Add a Note (optional), such as "Paid by EFT on 1 Oct", and click Mark as paid.
Booklink records one payout per team member and marks those bookings as paid. Bookings that finish in the same period later stay unpaid until your next payout.
Payout history and undo
The Payouts tab (also reached from Payout history on the Commissions tab) lists every payout, newest first, with the date it was paid, the team member, the period, the number of bookings, the commission and the note. Filter it by team member.
If a payout was recorded by mistake, click Undo on its row and confirm with Undo payout. The payout is removed and its bookings are unpaid again.
Exporting
Click Export CSV to download the period as a spreadsheet, with one row per booking: team member, date, client, services, base, commission and Paid or Unpaid.
Permissions
Seeing commissions needs the Commissions permission at View. Marking as paid and undoing payouts needs Manage. See Team permissions.