South Africa's POPIA expects businesses to be open about who handles personal information. Many privacy policies therefore list the service providers they use. If you use Booklink, Tora Technologies (Pty) Ltd processes your clients' information on your behalf, and your privacy policy can say so.
Suggested wording
We use Booklink, an online booking service provided by Tora Technologies (Pty) Ltd, to take and manage bookings. When we do, Booklink processes your name, contact details and booking details on our behalf. You can read how Booklink handles personal information in its privacy policy.
Adding it to your policy
- 1
Find the right section
Look for a heading like Who we share information with or Service providers. If you do not have one, add one. - 2
Paste the paragraph and adjust it
Change the wording to match how you use Booklink. Keep the facts accurate: only list what you actually do. - 3
Publish and link
Update the privacy policy on your website. Linking to Booklink is optional, it simply helps your clients find out more about the service.
This is not legal advice
This wording is a starting point. If you are unsure what your privacy policy needs to say, check with your own legal adviser.