Bookings

The Bookings page

Browse upcoming, past and cancelled bookings as a list, filtered by date range, status, type and team member.

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The Bookings page (Bookings in the sidebar) shows your bookings as a list instead of a calendar. It is the quickest way to look back over past bookings, find a cancelled one and see why it was cancelled, or scan the next few weeks.

Choosing the dates

Pick a date range at the top of the page: Next 8 weeks (the default), This month, Last 30 days, Last 3 months or Custom. Custom shows two date boxes for any range up to a year long.

Filters

  • Active, Cancelled or All: Active (the default) leaves out cancelled bookings. Choose Cancelled to see only cancellations.
  • All, 1:1 or Group: shown when you run group sessions.
  • All members: narrows the list to one team member. Shown when you have a team and can see everyone's calendar.

Reading the list

Each row shows the Client (name and email), the Service, who it is Assigned To on team accounts, the Date and the Status. Click the Date heading to sort. A visit of a repeating appointment has a small repeat icon next to it, and an Overdue badge when its payment is late. Upcoming bookings come first, then a Past section with the most recent first. Group sessions are listed separately under Upcoming Group Sessions and Past Group Sessions.

With the Cancelled filter on, two more columns appear: Reason and Cancelled by (Team, Client or Automatic, with how long ago).

The list shows 25 bookings a page on a computer, with page buttons underneath. On a phone, bookings show as cards. Click any booking to open it.

Calendar or list?

Use the Calendar page to plan the day and spot gaps, and the Bookings page to look things up. Cancelled bookings only show on the Bookings page and in each client's booking history.

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