Bookings
View, confirm, cancel, and reschedule bookings from the Calendar page.
10 articles
The Calendar page
How to use the Calendar page: the week grid, the list view, appointment-type filters, and finding bookings that need attention.
Booking Details and Status
Understand what each booking status means and how to read the full details of an individual booking.
Confirming Pending Bookings
How to manually confirm a pending booking, and how to turn on auto-confirm so bookings are approved automatically.
Cancelling a Booking
How to cancel a booking from the dashboard, what happens to the client, and when to use this feature.
Rescheduling a Booking
Move a booking to a new date and time without cancelling and re-creating it.
Creating a Manual Booking
How to add a booking directly from your dashboard on behalf of a client, without them going through the public booking page.
Override Availability for Manual Bookings
Schedule manual bookings outside the normal availability rules when you need to fit something in that does not match a standard slot.
Notification History
How to view the log of emails and WhatsApp messages sent for a booking.
Multi-Service Bookings
Let customers book several services in one go, with one combined time slot, one payment, and one confirmation.
Session Names, Descriptions, and Duration
Give individual group sessions their own name and description, and change a session's duration after it has been scheduled.
More topics
Getting Started
Create your account, get to know the Today page, and set up your first service.
5 articles
Services
Create and manage bookable services with pricing, categories, custom questions, and booking policies.
9 articles
Team Members
Add team members, assign services, and manage per-member availability.
5 articles
Availability
Set weekly schedules, manage time slots, and block out holidays.
4 articles
Clients
Manage your client list, view booking history, and add clients manually.
3 articles
Public Booking Page
How your customers book appointments through your shareable booking link.
6 articles
Integrations
Connect Google Calendar and payment gateways to streamline your workflow.
4 articles
Settings
Configure your business details, booking page, messages, and billing.
10 articles
Users & Access
Add users and control what each person can see and do with permissions.
3 articles
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